Body Language – The Hidden Secret of Communicating Successfully |
Every time we talk, the body supplements our words with dozens of non-verbal elements. You can learn how to use non-verbal cues – i.e. body language, gestures, facial expression and tones of voice to boost your communication success. |
Business Writing |
Write useful, accurate but concise reports, emails, bids and proposals. |
Communicate Effectively |
Struggling to get your point across? Learn how to communicate more clearly and build better relationships with others. |
Interpersonal Communications |
Learn how to interact effectively with different types of colleagues, customers and suppliers to avoid communication breakdowns |
Listening Skills |
This course is designed for anyone who wishes to improve the most fundamental skill required for anyone who works in sales, service and management: Listening. |
Mastering the Art of Public Speaking |
Improve your public speaking skills by practising and delivering speeches and presentations in a safe environment with personalised feedback. |
Presentation Skills |
Take the fear out of presenting. Deliver the “wow factor” presentation to one or many. This course contains lots of techniques and a safe environment in which to try them. |
Professional E-mail Writing |
Create the desired impact and convey your message more effectively through professional email writing. |
Professional Written Communication |
Develop your writing skills and confidence in order to improve your emails, letters and memos. |